Gift Card Inquiries

For Gift Card Balance Inquiries

If your gift card states it has a “zero balance” or “not activated”, please follow these steps:

1.      Call the 1-800 # on the back of the card.

2.      After you have listened to the balance, if it states the card balance is $0, stay on the line to speak to a customer service representative.

3.      Ask the representative for a history of the card use . They can tell you the activation date and when or where (if) it was used.

Only after you have followed these steps and are still experiencing a problem with the card, please e-mail NOSA with the serial number of the card.